Learn how Comcast universal caller ID works: you can pick up the phone or let your call go to voice mail on your TV or computer, rather than just phones.
Comcast Universal Caller ID Instructions
Whether you are watching TV, surfing the Web or on the go with your mobile device, with Caller ID from XFINITY you’ll always know who’s calling your home phone number. You can decide which calls to answer and which ones to send straight to voicemail.The services include:
- View incoming call alerts on your TV
- Click the download button above to receive alerts on your laptop
- Download the XFINITY Connect app to get alerts on your iPhone, iPad and iPod Touch
All Comcast Digital Voice, Digital cable and high speed internet customers can download Comcast universal caller ID and use it with your computer and TV at comcast.net/callerid.
If you sign into multiple computers using your primary user ID, you will automatically be signed off of the first PC. Comcast are currently only allowing access to your phone caller ID displays on the PC when you sign in using your primary user ID and password. If you are using caller ID to TV, when an incoming call is received while you are viewing Comcast Digital television service, the Caller ID Alert will be displayed on the screen with the caller’s name and number. By default, the caller ID alert will appear at the bottom of your television screen. If you prefer it at the top of the screen, you can change this setting in your caller ID options. If you have more questions about Comcast universal caller ID, download Comcast Digital Cable user guide to have more information.
If you have questions about Caller ID? Click here for help. If you are not an XFINITY Voice customer? Get it here! And if you need a Comcast User ID? Get one here! Please note that Caller ID on the TV is not available in all areas. Caller ID on the TV requires XFINITY Voice and XFINITY Video services. Caller ID on the PC requires XFINITY Voice and a Comcast User ID. Call for restrictions and complete details. ©2013 Comcast. All rights reserved.
Comcast Corporation is the largest cable operator, home Internet service provider, and third largest home telephone service provider in the United States, providing cable television, broadband Internet, telephone service and home security [in some areas] to both residential and commercial customers in 40 states and the District of Columbia.
XFINITY reinvents entertainment so you can enjoy it your way. With TV, Internet, Voice, and Home services that work together, you can access and enjoy everything you love anytime, anywhere, and any way you want.
Get Comcast universal caller ID works on your PC and TV at comcast.net/callerid.
- Requirements for Caller ID – customer.comcast.com/help-and-support/phone/requirements-for-universal-caller-id/
- XFINITY Voice customer – comcast.com/home-phone-service.html
- Comcast XFINITY Mobile App – tunes.apple.com/us/app/xfinity-mobile/id320788270?mt=8